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The Peninsula

IT support on the Peninsula, from our San Carlos office.

Managed IT, Microsoft 365 and Google Workspace, cabling, Wi-Fi, conference rooms and cameras for offices from Burlingame to Palo Alto, supported by the team down the road.

The Peninsula, at a glance
Cities
South San Francisco, Burlingame, San Mateo, San Carlos, Redwood City, Menlo Park, Palo Alto
Our office
1300 Industrial Rd, Suite 12, San Carlos
Typical client
Investment firms, law firms, practices and startups of 5 to 50 people
Help desk hours
Monday to Saturday, 9 am to 5 pm
After hours
24/7 remote support on service agreements
What changes on the Peninsula

Small buildings, busy partners, and our office nearby.

Peninsula offices are mostly small professional buildings and downtown storefronts, and many of the people in them also need help at home.

Our home base

The Peninsula is the shortest drive from our San Carlos office, so on-site visits are easier to fit in and the engineers know the area well.

Our crew
Racks in a closet

Downtown offices on Burlingame Avenue, Laurel Street and University Avenue rarely have a real server room. We build wall-mount racks with the power, airflow and labeling a closet needs.

Sand Hill Road firms

Investment firms need hardened accounts, wire-fraud checks and conference rooms that start on time when a founder is in the lobby.

Fiber arriving

Faster fiber is reaching more Peninsula buildings. A faster line only helps if the firewall, switches and Wi-Fi can keep up, so we check the whole path.

Microsoft 365 or Google Workspace

Law and finance offices often run Microsoft 365; startups and agencies often run Google Workspace. We set up, secure and support both.

Private clients
The office and the home

Partners and founders in Atherton, Woodside, Hillsborough and Palo Alto often need the same care at home. Our private clients service covers the house and the link back to the office.

Services on the Peninsula

Everything we do, close to home.

All solutions
Who we support here

The Peninsula offices we know best.

All industries
Starting with us

How a Peninsula office comes on board.

WEEK 1
Walk-through

An engineer visits, looks at the network, the closet, the rooms and the accounts, and listens to what is getting in the way.

WEEK 2
Written plan

Support scope, security baseline, Microsoft 365 or Google Workspace clean-up, and any install work, in plain language.

WEEKS 3 TO 6
Onboard and fix

Devices enrolled, accounts hardened, documentation written, and the crew handles the cabling, rack or rooms.

ONGOING
Named engineer

A named engineer and a backup who know your office, with a quarterly review of what is next.

Photo: Regent5 IT office, San Carlos
Local by design

Based in San Carlos, between the city and the valley.

Regent5 has worked in Peninsula offices and homes for over 15 years as a licensed electrical and low-voltage contractor. Regent5 IT adds the help desk, security and account management, so the company that wired your office can also keep it running.

Questions

Peninsula offices ask us

Where is Regent5 IT on the Peninsula?

At 1300 Industrial Rd, Suite 12, San Carlos, CA 94070, between Redwood City and Belmont. Engineers and the install crew work from there.

Which Peninsula cities do you serve?

South San Francisco, Burlingame, San Mateo, San Carlos, Redwood City, Menlo Park and Palo Alto are in the standard service area, and neighboring towns are usually covered too.

Do you provide IT support for Palo Alto and Menlo Park offices?

Yes. Many of our clients are investment, law and startup offices in Palo Alto and Menlo Park, supported by the remote help desk with on-site visits scheduled from San Carlos.

Do you support Google Workspace as well as Microsoft 365?

Yes. We set up, migrate, secure and support both, and offices that use some of each.

Can you install a network rack in a small Peninsula office?

Yes. Our crew builds wall-mount racks in closets with the power, airflow, battery backup and labeling the space needs.

Do you support home networks on the Peninsula?

Yes, for the executives and families we support. Our private clients service covers home networks and devices from Hillsborough to Atherton and Palo Alto.

Nearby

Other areas we serve

Full service area

Let's talk about your office.

Thirty minutes on site. You get a written picture of your network, devices and rooms, whether or not you hire us.