Monitoring, patching, security basics and a help desk that knows your floor plan, for offices of 5 to 50 people. From a company that can also run the cable when you move.
Every workstation, server and network device checked and updated on a schedule, with a record you can read.
Email or open a ticket. The same small team answers, and they already know your office, your printers and your people.
A new hire gets a working laptop, accounts and the right file access on day one. A departure gets closed out the same day.
Endpoint protection, multifactor sign-in and email filtering are part of the agreement, not an add-on.
We hold the relationship with your internet provider, software vendors and hardware suppliers so you don't.
What broke, what changed, what is aging out, and what next quarter should fix. One page, in plain language.
Mac and Windows laptops and desktops set up, encrypted and enrolled before the first day, with the person's accounts, files and apps ready.
Docks, displays, keyboards and webcams set up at each desk, so a new hire sits down to a working station, not a box.
iPhones, Android phones and iPads enrolled for work, with company email and apps kept separate from personal data.
Every device enrolled in MDM: encryption, updates and passcodes enforced, apps pushed, and a lost or departed device locked or wiped remotely.
Network printers and multifunction scanners installed, with scan-to-email and scan-to-folder set up and drivers on every computer.
When a device fails or someone leaves, the device is replaced or wiped, data is moved, and you get a record of what that person had.
Email helpdesk@regent5.com or use the support page. Clients on service agreements can reach remote support 24/7.
Most issues are resolved over a remote session. You see who is working on it and when it closed.
Hardware, network and installation work is done in person from San Carlos, by our engineers and our install crew.
Every quarter you get a short written review and a list of what to budget for next.
Regent5 IT is the managed IT division of Regent5, LLC, a C10 and C7 licensed contractor. When you take new space, add a conference room or want cameras on the door, the people who support your users are part of the company that pulls the cable and mounts the hardware. One contact, one permit, one invoice.
See the installation servicesSaying it here saves a conversation later.
Response targets are written into your agreement, where they can be measured, not into marketing copy.
We run the practical controls a small office needs. If you need a formal audit program, we will tell you and point you to the right partner.
The IT team is small on purpose. You will deal with the same people, who know your office.
It depends on the number of people and devices, the number of locations and the security level you need. We quote after a short assessment.
Yes. Everyday issues go through the remote help desk. Engineers and the install crew come on site from San Carlos for hardware, network and installation work.
Yes. We document what is in place, collect credentials and licenses, and run both providers in parallel for a short handover.
Yes. A network diagnostic, a conference room, a device rollout or an office move can start under a quick install or service agreement, without signing up for ongoing managed IT.
Clients on service agreements have 24/7 remote support. The help desk itself runs Monday to Saturday, 9 am to 5 pm.
Most clients are 5 to 50 people. Smaller firms with high stakes, such as a two-partner law office, are a good fit.
Thirty minutes on site. You get a written picture of your network, devices and rooms, whether or not you hire us.