Managed IT Services

Managed VPN/Remote Access

You can't stay at the office forever. Remote access allows you to curl up on your couch and work from home, seamlessly and safely connecting you to your computer at work.

Working from home or any remote location is becoming a very popular option for businesses who want to provide work flexibility to their employees. However, this flexibility sometimes can be difficult to achieve(connection failures, authentication failures etc) or create exposure for your company (hacking). At Regent5, we provide xxx solutions that allow you to access your desktop anywhere, anytime, and using any device securely via Regent5 Remote Application on-demand.

Managed Workstation

The Managed Workstation service provides workstation management and assistance along with a core set of services.

Think about the times when you need to set your new employees up quickly for their success, or you want to make sure your employees are not installing unauthorized softwares, or you want to make sure your employees computers are virus free, these are some examples of the services included in the Managed Workstation service.

Basic elements included are:

Standard operating system1 image including basic supported software (Microsoft Office and antivirus software)
An over-the-network OS image delivery mechanism
Operating system updates
Anti-virus software installation and maintenance
Proactive security mitigations for high risk vulnerabilities
Re-imaging for compromised managed workstations
Centralized software deployment to Windows workstations
Virtual Private Network (VPN) provides secure connection to restricted campus services

Managed Server Backup

Your servers are the cornerstone of your operation as they support your critical systems and data. So a threat to your server in the form of malicious software, hardware failures, an oversight on the part of an employee, or even a natural calamity, has the potential to leave the entire organization debilitated.
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Regent5’s managed server backup solutions ensure that your critical systems are protected with the flexibility of on-site backup as well as cloud-based replication options. Our comprehensive managed server backup solutions allow for quick restoration of servers and recovery of systems and data, all with minimal interference to day-to-day business functions.
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What Regent5’s managed server backup services provide you with, first and foremost, is utmost confidence that your business operation and its supporting systems can continue unhampered in the case of any disaster.

Managed Patch

Application and software patches are crucial in the proper functioning of your organization’s operating systems, hardware, devices, servers, apps, and software programs. They’re a critical component of your business’s line of defense against everything from bugs to security threats.
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Regent5 understands the critical nature of maintaining new patches and updates in the smooth running of your business operation and in asserting a competitive edge. Our end-to-end managed patch service affords you everything from bug fix patches, security patches, to feature patches, and a high-quality management solution to ensure they are properly updated and integrated with your programs.
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Regent5’s comprehensive managed patch solutions ensure that your business can operate uninterrupted in the face of functionality issues or security threats, while ensuring all your devices are fully updated with the best new features a particular software may offer.

Essential IT Support

Even with the increased digitization of work spaces globally, the importance of analog devices and the business functions they support have not declined. Printers, scanners, and other devices are still an integral component of most companies’ IT environments.
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Regardless of the scale of your business or the industry you operate in, Regent5 will develop a healthy IT infrastructure that seamlessly bridges computer hardware, device drivers, and networks. This will allow for improved communication and connectivity between your employees, partners, and customers.
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Regent5’s trusted essential IT support solutions will ensure that all your devices are powered by an agile, optimized infrastructure so that you can reliably use them round-the-clock. Our essential IT support services will fit you with a customized device infrastructure, and offer proactive maintenance, for the smooth operation of all your devices.

Managed E-Mail Servers

Whether you operate a small enterprise or a national-scale organization, an infrastructure that supports effective, safe, and compliant email communications is essential to your business. Regent5’s managed email server solutions ensure that you can enjoy a high-quality, DMARC compliant email service.
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We offer impenetrable security from phishing emails and malicious attacks, through top-notch spam filtering, a dedicated DNS filtering effort, and the maintenance of logs for all connection and authorization attempts. We protect the integrity of your data and email communications by proactively diffusing threats before they reach your inbox, by relying on real-time notifications and alerts that are sent to our team.
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Regent5’s managed email servers solution allows you to do away with the hardware and software required to operate an in-house email server, and still enjoy full control and flexibility in all your email requirements.

Vendor Management

With the increased reliance on technology in the workplace, your business inevitably requires an array of technologies to support all your functions and collaboration needs. Regent5’s superior vendor management solutions authoritatively handle all engagement with third party vendors so that your hardware, software, device, and application needs are fully provided for, while reducing costs and improving vendor performance.
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From the sourcing of vendors, negotiations on pricing, assessing vendor consolidation opportunities, monitoring risk, ensuring Service Level Agreement (SLA) compliance, to conducting routine follow ups, our vendor management solutions look into each aspect of fitting your business with the best technology components and ensuring their smooth running.
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Regent5’s vendor management solutions allow for seamless coordination with the vendors who supply the many brands your company’s IT environment comprises, so that you can focus wholly on activities directly aligned with business growth.