Patient photos, devices and front desk systems secured, with HIPAA-aligned safeguards and on-site support from San Carlos.
Before and after photos are the most sensitive thing a practice holds. We set up where they are taken, stored and backed up so they never sit on a personal phone or an open share.
Intake and consent tablets locked to the apps they are for, encrypted, and wipeable the moment one goes missing.
The practice management and records system kept patched, backed up and reachable from the front desk and every exam room.
Secure email, patient messaging and text reminders set up so patient information stays inside the practice.
Entrances, the medication room and after-hours access, installed by our own licensed crew and managed with the rest of your IT.
Exam rooms wired, patient Wi-Fi separated from the practice network, and a second location built before it opens.
We support the systems you already run, and work with each vendor's own support team on the software itself.
Where photos and records live, which devices touch them, the network, the backups and the front desk workflow.
Support scope, the safeguards baseline, and any cameras, access or cabling work, with one owner at Regent5 IT.
Devices enrolled and encrypted, photo workflow fixed, backups tested, cameras and door access installed by our crew.
What changed, what is open, and what the next quarter should fix. One page for the practice owner.
We do not sell certifications. We do run the safeguards a practice's obligations actually depend on: encrypted devices, multifactor sign-in, access that is removed the day someone leaves, backups that have been tested, and a record of who had access to what. We implement what your compliance partner or consultant asks for and document it.
[Replace with a real project: staff count, what was built, how the photo workflow changed, cameras or access installed. No client name unless approved.]
In the practice's own managed system, taken on a managed device, backed up, never on a personal phone or an open shared folder. We set that workflow up and enforce it on the devices.
Yes, when the iPad is practice-owned, enrolled, encrypted, locked to the photo app, and wipeable if lost. A personal iPad is not.
We settle that during the assessment. Whether an agreement is needed depends on which systems and patient data we would handle, and the answer is put in writing before any work starts.
Encrypted devices, multifactor sign-in, access removed when staff leave, tested backups, and a record of who can see what. We implement and document those; a formal program is your compliance partner's work.
Yes. Regent5's own licensed crew installs cameras and door access, and the IT team manages who can view and unlock what.
We support the platforms listed above and the vendor relationship behind them. If yours is not listed, ask.
Thirty minutes on site. You get a written picture of your network, devices and rooms, whether or not you hire us.